I’m trying to setup a zap that takes information from a Google Sheet and then sends that to Twilio for the data to be referenced in a studio flow. The webhook successfully makes a call, but when on the call, none of the variables such as doctor or attorney are included.
Does anyone know how I can fix this? I’ve looked at about 15 guides and just can’t get it.
Also, the weird formatting on “Doctor”, “Attorney”, and “Address” is from another community post. I have tried the zap without those pieces surrounding the variable and gotten the same result.
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/20fdfaa4-4c07-4d5b-831b-138dbf6aacd0.png)
Best answer by Troy Tessalone
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