Question

Setting up AWS Cognito User Pool Authentication with Oauth V2 - Connection Expires

  • 29 February 2024
  • 3 replies
  • 61 views

I'm building a zapier authentication with my application. My application uses aws cognito user pools for authentication so I connect with oauth v2. I correctly set up a client on my user pool to connect with Zapier. When I try to Test authentication with Zapier, the Zapier test authentication opens up the pop up to set up email and password and then closes it immediately and gives the message: "The account is expired. Please reconnect here". Upon clicking this the same thing happens. I've tried adding a new test account but the same thing happens and I'm not able to add any credentials. Looking at the http tab, I don't see any logs of requests made so I cannot figure out what the response from the authentication calls was.

At one point I got the error "state" not found. I see that state is set by Zapier in the authorization url so I have no control over it.


3 replies

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Userlevel 2
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Hi @abizerjafferjee,

I would suggest that you contact our Developer Support team via https://developer.zapier.com/contact so that they can extensively look into your integration and also the logs (if necessary) to see what could be wrong.

All the best,

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