Account expiring of oauth2 authentication randomly, it is asking for reconnect. 

  • 8 March 2024
  • 0 replies

We have built a custom integration, and for authentication, we are using OAuth v2. When trying to turn on the Zap that was turned off a day ago, I encountered the following error: "Error turning on account connection is stale, a Zapier issue." I checked the Zapier logs and monitoring page, but I didn't find any clues or errors related to this from our end. This happens randomly. I know we can make it work by reconnecting it, but I wanted to know the reason behind it. Can I know why it is getting expired randomly?


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