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Hi,

 

I have a Zap that posts to my self-hosted Mattermost 10.2.1 server. The Zap currently throws an error, likely due to a downrev version of the Mattermost integration in Zapier (1.9.0) however, when I attempt to upgrade the Mattermost integration in my Zap, any credentials I select immediately transition to “Expired” and Zapier requests I reconnect them.  The “reconnection” does not visibly fail, but after reconnection, the accounts are immediately marked as expired.  I have recreated the OAuth app in Mattermost, I know nothing is expired from my side, the oauth workflow succeeds, but I can’t seem to get a working Mattermost integration again.   What am I missing?  Is the integration simply broken with current versions of Mattermost?

Hi ​@dino2gnt 

Try this tip to connect app accounts to Zapier:

 

I’ve tried the OAuth workflow with a private window; it makes no difference.

 

When I manually test the account, I can see in my logs that Zapier appears to be calling a deprecated v3 Mattermost API endpoint: 
 

{"timestamp":"2024-12-23 11:55:40.244 -05:00","level":"debug","msg":"not found handler triggered","caller":"web/web.go:63","path":"/api/v3/users/me","code":404,"ip":"34.205.131.94"}
{"timestamp":"2024-12-23 11:55:40.244 -05:00","level":"debug","msg":"Received HTTP request","caller":"web/handlers.go:185","method":"GET","url":"/api/v3/users/me","request_id":"xxxxxxxxxxxxxx","user_id":"xxxxxxxxxxxxx","status_code":"404"}

This appears to happen even for the latest Zapier Mattermost app (1.9.3?)

 

So I assume this integration is in fact broken for current versions of Mattermost.

​@dino2gnt 

Most Zap app integrations are created and managed by the app developer using the Zapier Developer Platform.

You may want to try reaching out to Mattermost Support for help with their Zap app integration.

Good suggestion, thank you!

We’ve also been having a problem since our upgrade to MM 10.2. Just upgraded to 10.3.1 and still no help. We’ve tried reconnecting using the Mattermost (1.9.0) app and the new Mattermost app in zapier. We have 10 apps that have worked perfectly for many years until now. 

At least I am not alone!

 

I’ve asked on the MM Contributors chat, but I figure no real attention will be paid until next week at best due to the mid-week holiday.  We’ll see.

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