I saw that a feature was created recently where you can send an automatic email for a user marked as a no-show on Calendly. Wondering if this feature could be applied to Cal.com as well?
Question
Can Cal.com send automated emails to no-shows like Calendly?
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+14- Zapier Orchestrator & Solution Partner
Hi
Most Zap app integrations are created and managed by the app developer using the Zapier Developer Platform.
Try reaching out to Cal.com Support for feature requests for their Zap app integration.
+14- Zapier Orchestrator & Solution Partner
For context, info about the Cal.com webhooks: https://cal.com/docs/developing/guides/automation/webhooks
Zap trigger: Webhook - Catch Hook
Help: https://zapier.com/apps/webhook/integrations#help
+12- Zapier Solution Partner
Hi
To automate no-show emails with Zapier’s Webhooks app and Cal.com, you can follow these simple steps:
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Create a Zap with the “Webhooks by Zapier” → “Catch Hook” trigger and copy the webhook URL.
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In Cal.com, subscribe manually to the
BOOKING_NO_SHOWorBOOKING_NO_SHOW_UPDATEDevent by adding a webhook with the Zapier URL. -
Test by marking a booking as no-show to ensure Zapier receives the webhook.
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Optionally, add a filter in Zapier to process only no-show events.
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Add an email action to send a personalized follow-up to the attendee.
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Test and activate your Zap.
If you’re looking for a more streamlined solution that handles webhook subscriptions and extracts key info automatically, a custom Zapier integration can make the process much smoother.
I’ve helped others build such integrations—feel free to DM me if you want to explore that option or need a hand setting it up!
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