I’ve built a Zap linking on24 to our Zoho CRM - the issue is with the Zoho CRM side I believe
I have a ‘Find Module Entry’ component which finds a given record in my table. Testing this works perfectly and returns the ID in question. I can also see this ID in the actual data table itself in Zoho CRM. This is an auto increment key field ID (17).
However, when linking this to a ‘success’ output and joining an ‘Update Module Entry’ component, when testing the update I get the error:
Failed to create a module entry in Zoho CRM
Unable to update entry in module: {TABLE_NAME }. Error : the id given seems to be invalid
I can see that the value of 17 has been correctly passed to this component. I have also manually tested it by putting in the value 17 (rather than linking from the previous component) and it still errors
Any thoughts? I am easily able to successfully create rows in this table. I am wondering if there is any Zoho CRM oddness regarding the fact that it is an auto increment key ID and so it works in a slightly different way to a ‘standard’ zoho table (which would have a text key)
