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I am creating my first zap.  my workflow is the following

  1. when a new person registers on my site it reads the client information  (works)
  2. then it pulls into a zapier table (works)
  3. Go into Zoho CRM and check if the email already exists (fails)

I get the following error message when I test this step

 

Hoping someone could provide some insight.

Hi @pmdono2209 

Good question.

To help us have more context, please post detailed screenshots with how your Zap steps are configured.


Here are my two steps

Here is the second step

This is supposed to take a new lead and add to Zoho CRM contacts


when I click continue is when I get the error.  Hopefully someone can let me know what I am doing wrong


@pmdono2209 

These fields are standardized dropdown values and expect certain values, so try picking from the list of options.

 

 


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