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Question

Zoho CRM error: The app returned "Auth is expired. Please reconnect here.

  • 23 January 2024
  • 3 replies
  • 46 views
G

I am having the same issue with ZOHO CRM

The Auth is expired. Please reconnect here.

I tried reconnecting multiple times
Tried deleting apps from zoho to connect again.

But nothing works

 

 

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Gustavo Netto 

Try this tip:

 

Zoho CRM help articles to reference for possible guidance: https://zapier.com/apps/zoho-crm/help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
G

Hello @Troy Tessalone 

It doesn’t work! I’ve been read the articles ou send me but i don’t find the answers I looking for.

Connect with a private browser doesn’t work either.

Troy Tessalone
Userlevel 7
Badge +14

@Gustavo Netto 

Check you Zap app connection here: https://zapier.com/app/connections

 

I Cannot Get My Auth Token To Work

You will need to create an auth token here: https://accounts.zoho.com/apiauthtoken/create?SCOPE=ZohoCRM/crmapi. If it still doesn't work, you may also need to contact your ZohoCRM administrator to enable API access.

I received an error for "EXCEEDED_MAXIMUM_ALLOWED_AUTHTOKENS" when connecting my account

You will need to delete any old or unused Auth Tokens in Zoho CRM by visiting this link: https://accounts.zoho.com/u/h#sessions/userauthtoken

Then you will be able to create a new auth token here: https://accounts.zoho.com/apiauthtoken/create?SCOPE=ZohoCRM/crmapi

What permissions do I need?

Most Action steps require Admin privileges. Non-admin users will only be able to see entries associated with their own account and will not be able to create module entries.

I received an error for "Crossed License Limits"

Zoho has very strict API limits. On their lower plans you can have about two Zaps triggering off Zoho turned On at a time. We recommend contacting Zoho to get your API limit raised. Read more on ZohoCRM's API limits here: http://www.zoho.com/crm/help/api/using-authentication-token.html#API_Limit

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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