Does anyone know how to map a multiselect field in WPForms to a multiselect field in Zoho CRM? When I try to map the two, I get the following error:
Failed to create a module entry in Zoho CRM
Required field "Areas of Expertise/ interest ( Tech Sectors)" (multiselectpicklist::Areas_of_Expertise_interest_Tech_Sectors) is missing.
If I select an attribute from the dropdown, it lets me save the zap, but doesn’t update with user selections.
I appreciate your help!
Hi
Good question.
We’ll need to see a specific example of the values you are trying to use from WPForms and the dropdown list of options in the Zoho CRM field.
Please post screenshots.
Sure. Here is the field in WPForms:
As you can see, it is a multi-select dropdown.
Here it is in Zoho CRM:
Finally, here is the way I’ve mapped it in my “Zap”:
Are you testing with an example from the Zap trigger that has values for the Area of Interest?
The mapped variable below has “No data”.
Help article about how to change the trigger test data: https://help.zapier.com/hc/en-us/articles/8496310366093
You’re right! It was pulling in an old form -- we got it fixed!
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