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Im testing and have some problems like this and dont know how to fix, some contact can add to zoho but some contact error

 

Hi @thuannguyen 

For us to have more context about the error, post these screenshots from your Zap Run:

  • Step 1 > DATA OUT
  • Step 2 > DATA IN

Hi @thuannguyen 

For us to have more context about the error, post these screenshots from your Zap Run:

  • Step 1 > DATA OUT
  • Step 2 > DATA IN

This is snapshot for Step1 > DATA OUT
 

This is the snapshot for Step2> DATA IN
 


 


@thuannguyen 

Screenshots still do not show the DATA OUT from Step 1 in the Zap Run.


@thuannguyen

Screenshots still do not show the DATA OUT from Step 1 in the Zap Run.

Sorry about that let me take screenshot about it under
 

Thanks for the help


@thuannguyen 

The DATA IN for Step 2 doesn’t show the fields.

Looks like there are a couple variables mapped to each field input.

At the end there are values populated.

 

For step 2, can you posts screenshots with how your ‘Action’ tab section is configured in EDIT mode?

 


@thuannguyen

The DATA IN for Step 2 doesn’t show the fields.

Looks like there are a couple variables mapped to each field input.

At the end there are values populated.

 

For step 2, can you posts screenshots with how your ‘Action’ tab section is configured in EDIT mode?

 

Ok, here is the sreenshot
 

Btw i just got error email from zap like this
 

But i mapped the field “Contact Email Address” already
 

 


@thuannguyen 

In this example, there was no value provided for the email field.

Make sure on the Wix Form, one of the email field is required.

You may need to add a Filter step to check for the existence of an email address.

 


@thuannguyen 

For added context, make sure there are no line breaks and no leading/trailing spaces around the mapped variables values and for the value of a variable.

 


@thuannguyen

For added context, make sure there are no line breaks and no leading/trailing spaces around the mapped variables values and for the value of a variable.

 

Could you check on my website Contact | Terabox here and give me a example about get add contact from wix to zoho campaign? i try so much and fix a lot of idk why its wrong. Very very thanks for your help
 

 


@thuannguyen 

Help article for creating unique emails for testing:

 


Hi @thuannguyen,


We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.


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