About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Zoho Backstage 500 error and other fields

  • 11 May 2023
  • 1 reply
  • 1 view
jtrue

This post was split from topic: 

 

@SamB

Hi!

I just got an email from Connor with good news that an update was made, this is great!

Three questions:

  1. I’m getting a 500 error every time I test, is this a Zoho Backstage issue or a Zapier issues?
  2. Can we make COMPANY NAME and DESIGNATION available fields?
  3. For general flexibility, can not all the fields be mandatory?

THANKS!!!!

jtrue

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

ken.a
Userlevel 7
Badge +6

Hi @jtrue,

I’m glad that the issue on your previous post has been resolved!

Also, I’m so sorry to hear you're running into a 500 error - those can be really frustrating! I just wanted to let you know that this type of error can happen for a bunch of different reasons - sometimes it's because the server is overloaded with traffic, or the data being passed is too big.

Since this is an issue on the other app's end, it's tough to say exactly what might be going on. But the good news is that these types of errors are usually temporary and tend to resolve themselves once things calm down a bit.

Regarding your second and third question:

Before we dive deeper, I just wanted to check in and see if the "Company Name" and "Designation" fields in your Zoho Backstage app are custom fields?

Thanks! 😊

Terms & Conditions