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So I’ve been fighting with a zap that wont turn on and I’ve narrowed it down to the fact that ANY zap with a Trigger that’s RingSense Processed Recording will NOT turn on. I’ve duplicated this behavior on several zaps and have no other meaningful nodes in my zaps. (Even tried a single email action)

Has anyone else run into this and if so how did you get around it?

Hi ​@TechGuy123456 

Help links for troubleshooting why a Zap won’t turn ON: https://help.zapier.com/hc/en-us/articles/8496199466125-Can-t-turn-on-or-publish-Zap

 

I do not see RingSense listed on the Zap app integrations: https://zapier.com/apps

Is it a private invite only integration from RingSense?

If yes, then try reaching out to RingSense Support for help with their Zap app integration.


Hey Troy,

 

RingSense (processed recording) is an Event type for Ring Central. Unfortunately, I’ve already been through the guide several times. No luck so far

 


@TechGuy123456 

Check the RingCentral info about RingSense: https://developers.ringcentral.com/guide/ai/ringsense

Might be related to your RingCentral account plan/licenses.

Do you have a RingSense license?



You can try reaching out to: