Hello Everyone,
Hoping you can help me.
I am not hugely technical, so feel free to have a chuckle if I have gone the wrong way about this.
I have a form in Paperform and depending on the logic and how the user operates that form, there are 36 different questions with a file upload option.
However, out of all of those 36, on average it’s probably only about 15 that get uploaded each submission. They don’t all get used.
The problem is, I don’t know which fields will be used for upload, it will depend on how they fill it out and what they have done that day to dictate it.
So, I did a submission and uploaded a file in all 36 separate file upload fields to use as my test.
I then created a separate zap - it took a long time and it was the only way I could work it out - for each file upload in my test to be able to create a zap to save any file uploaded to Dropbox. My ultimate goal.
It works perfectly, and I was super happy for about 10 mins lol
Then, as it kept getting submissions I started to receive alert after alert for different zaps with the error:
Your Zap was turned off |
Your Zap titled "Delivery 6.6 Scales" has been turned off because it keeps erroring each time it runs. |
I understand that it can’t find a file because it’s not always going to be there and when a form gets submitted its running these zaps every time and there isn’t always a file found in that field.
My first question is;
- Can I turn this off lol and just ignore it so it will eventually upload if a file is in that field.
- Is there a better way to go about this than what I have created? Or is it impossible given I don’t know where the files are going to be uploaded to?
I have worked on this for weeks and so desperately want this to work, so I’m not ready to give up, but I feel I've come to a stop with my current skillset.
I had originally done this through Paperforms direct integration with dropbox, however, that’s a whole other story and unfortunately didn’t work due to limits set by Dropbox that neither Dropbox or Paperform are saying they can fix.
Thanks so much everyone!
Laura
Best answer by subhash
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