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Question

Zaps failing to run even if there is no error.

  • October 29, 2025
  • 3 replies
  • 14 views

Hi, 

This had become an inconvenience to our part when zaps won’t work as usual even though we did not find any error at all.

I just wanted to know why?

Jessica

3 replies

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  • Zapier Staff
  • October 29, 2025

Hi Jessica,

Laura from Zapier Support here. I understand you're experiencing issues with your Zaps not working as expected, even though you're not seeing any error messages.

To help me investigate this further, I'll need some additional details:

  1. What exactly do you mean by "failing to run"? Are the Zaps:

    • Not triggering at all when they should?
    • Triggering but not completing all the steps?
    • Running but not producing the expected results?
  2. Are you seeing any activity in your Zap History? Even if there are no error messages, there might be clues in the task history that can help us identify what's happening.

Once I have these details, I'll be able to dig deeper into what might be causing the issue and get your Zaps back on track.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • October 29, 2025

Hi ​@88thFloor-admin 

Help links about why Zaps are not triggering: https://help.zapier.com/hc/en-us/articles/8496199211277-Zap-isn-t-triggering

 

For us to have more info about what you are referring to, post screenshots showing how your Zap steps are outlined and configured.


SamB
Community Manager
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  • Community Manager
  • November 25, 2025

Hey there ​@88thFloor-admin 👋 Did the guide Troy shared help you to identify why the Zap wasn’t running? 

Want to make sure this is sorted, so let us know whether you still need any help at all 🙂