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Hi, 

This had become an inconvenience to our part when zaps won’t work as usual even though we did not find any error at all.

I just wanted to know why?

Jessica

Hi Jessica,

Laura from Zapier Support here. I understand you're experiencing issues with your Zaps not working as expected, even though you're not seeing any error messages.

To help me investigate this further, I'll need some additional details:

  1. What exactly do you mean by "failing to run"? Are the Zaps:

    • Not triggering at all when they should?
    • Triggering but not completing all the steps?
    • Running but not producing the expected results?
  2. Are you seeing any activity in your Zap History? Even if there are no error messages, there might be clues in the task history that can help us identify what's happening.

Once I have these details, I'll be able to dig deeper into what might be causing the issue and get your Zaps back on track.


Hi ​@88thFloor-admin 

Help links about why Zaps are not triggering: https://help.zapier.com/hc/en-us/articles/8496199211277-Zap-isn-t-triggering

 

For us to have more info about what you are referring to, post screenshots showing how your Zap steps are outlined and configured.