Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I created a zap for Google Ads to Salesforce (New Lead Form Entry in Google Ads → Create Record in Salesforce). I had to upgrade my Free Plan to use this zap. I chose a 7 day trial of a Professional plan.

This first zap is On.

I then duplicated the zap, changed the trigger (a different Google Ads campaign) and turned the zap on. When I revisit my Zaps page a minute later it is turned off.

I have duplicated the zap 5 more times (total of 7 near identical zaps, just different GA campaign) but the too get auto disabled.

What is the likely cause? Is it because I’m on a trial plan?

Hi @NBI 

Good question.

To help you troubleshoot check here: Zap > ...] > Details > Change History

This will tell you why the Zap turned OFF.

Zap disabled due to a system or configuration error

 

It might me related to the Lead Form. It sounds like each campaign needs a different lead form (even if they will be identical).

I’ve asked the GA admin to look into this.

@NBI 

Help article for using GAds Lead Forms in Zaps: https://zapier.com/help/doc/how-set-your-google-ads-new-lead-form-entry-trigger

Error: A form may only have one webhook and be used in one Zap

A Google Ads lead form can only be used with one Zap. You may see this error if you try to turn on a second Zap using the same lead form.

If no other Zaps use your lead form, delete the Webhook URL and Key values under Lead Delivery Options, in your Google Ads account. Then, turn your Zap on again.

Note

Deleting these values will break any existing Zaps tied to the Lead Form.

Reply


Terms & Conditions