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Question

Zapier Website Not Working

  • October 24, 2024
  • 11 replies
  • 134 views

Hello! Tried to use zapier website on macOs Sequoya in Chrome browser (latest) - and it it outright broken //

 

Here is screenshot:

 

In Firefox in same MacOs it works ok

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11 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • October 24, 2024

Hi @razinkov 

Is this still an issue?

Make sure your device OS and browser are updated.


  • Author
  • New
  • October 24, 2024

Yes, just checked. Chrome and macOs updated. I recorded a video of opening Zapier - in archive below, post form do not allow mov files

It is hard to recommend Zapier to clients when they can stuck with such horror //

 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • October 24, 2024

@razinkov 

I am not able to replicate the issues on 3 different browsers using MacOS.


JammerS
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  • Zapier Staff
  • October 25, 2024

Hi @razinkov,

 

Have you tried clearing your Chrome browser's cache and cookies? I was using a MacOS, too, and the Zapier webpage is working fine.


  • Author
  • New
  • October 25, 2024

Hi @razinkov,

 

Have you tried clearing your Chrome browser's cache and cookies? I was using a MacOS, too, and the Zapier webpage is working fine.

 

Yes, i tried. Not helping. To reiterate: it works for me in Firefox, on same machine, on same connection. So it`s something Chrome


> I was using a MacOS, too, and the Zapier webpage is working fine.

Well, it`s up to you guys


  • New
  • October 28, 2024

I’m having the same issues. Also, on Chrome.

I can’t ask everyone to switch browsers. 


ken.a
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  • Zapier Staff
  • October 29, 2024

Hi friends,

I’d recommend reaching out to our Support Team for this issue—they have the right tools to take a closer look and provide more in-depth assistance. 

You can use the “Report a bug or a feature request option”. You can reach our Support Team here: https://zapier.com/app/get-help

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(view larger)

I appreciate your patience and understanding.


  • Beginner
  • December 13, 2024

Yeh I’m experiencing the exact same issue. Latest MacOS version


ken.a
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  • Zapier Staff
  • December 16, 2024

Hi ​@Kev Lawrence,

I’d recommend reporting this issue to our Support Team since they have the correct tools dig deeper into the issue that you’re encountering. You can reach our Support Team here: https://zapier.com/app/get-help

Hopefully, this helps.


  • New
  • February 27, 2025

I’ve been experiencing this issue for months. I submitted a ticket a while ago, and was simply told that support could not recreate it. I see the webpage display is broken on the log in landing page, and on the unsubscribe page. It makes updating your email unsubscribe settings impossible, which is highly uncool.

Clearing cache, using incognito, or using alternate browsers doesn’t alleviate the problem.

This post has been edited by a moderator to remove personally identifiable information (PII). Please remember that this is a public forum and avoid sharing sensitive details.


SamB
Community Manager
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  • Community Manager
  • February 28, 2025

Hi there, ​@shelbytat 👋

Sorry to hear you’re also having trouble with the Zapier site not loading properly. At first, I wondered if a browser extension or plugin might be the issue, especially since Support wasn’t able to replicate it on their end. But since incognito mode and different browsers didn’t work for you either, it seems more likely that something on your computer is blocking the site’s CSS files from loading, causing the site to not be displayed correctly. 🤔

Do you have any firewall settings or script/ad blockers running? If so, could you try adding an exception for the Zapier site to see if that then allows it to load properly?

Looking forward to hearing from you on this!