Question

Zapier transfer: sometimes the correct lines are uploaded, some they aren't

  • 15 April 2023
  • 3 replies
  • 22 views

I have several transfers (excel on onedrive → Mailchimp)
when I try to ‘run transfer’, sometimes it works fine, but other times the uploaded data is from an old file or the connection is not possible.

When I ‘edit transfer data’ and fill in the exact same target file, the latest/correct data is uploaded.

This also makes it impossible for me to move data on a fixed schedule. right now I have to manually start and/or edit all these transfers individually.

Any ideas how to make sure Zapier finds the latest file when i ‘run transfer’?

Thank you!
 


This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Userlevel 3
Badge +4

Hi @NobaDennis 

Thanks for reaching out to the Community!

I tried to check on this and it looks like you previously worked with one of our Support Specialists regarding the issue.

To ensure we’re on the same page, is this the same concern?

If so, you may try following their suggestion:

It looks like you might have a rate-limiting error here:

https://mailchimp.com/developer/marketing/docs/errors/

These rate-limit errors are usually temporary so you should be able to replay them now:

 

Otherwise, let me know so I can assist you further. 😊

Hi, thanks for your response.
This actually isn’t the same issue i’m experiencing now.

The transfers are good to go: all folders and target files set up correctly.
But when I want to run the transfer: sometimes it works, other times it seems the connection to the right file can’t be established. when this happens 2 things can happen: 1. zapier uploads yesterday’s data again, this isn’t the most recent file 2. zapier shows this error:

 
When I set up the transfer again via ‘edit transfer settings’ with the exact same credentials the correct data is shown.

Some info on the target file:
Every night the target file is deleted and replaced with a new file with the exact same filename / tab name/..
 

Userlevel 7
Badge +8

@NobaDennis Hmm, I know that with some Zaps, making edits when the Zap is on can cause an error with the Zap. I’m wondering if that may be the case here. 

I found this in our Help Center, but none of those options appear to cover the issue you’re currently experiencing. 

Another explanation may be that this is a bug, as found in this thread. Leaving us with a few options on approaching this, we can either;

A. get this logged as a bug and note you as an affected user

B. You can try turning your Zap off prior to upload and then turning it back on after the upload is complete, which does add a manual aspect to this unfortunately, but your data would still be transferred without the effort on your end.

C. We can try (B) and follow through with option (A) if it doesn’t work. 

Thoughts on this?