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I am trying to connect Zapier to Dynamics 365. When I enter my dynamics domain, I get the following error:

 

Oh, foo.

Zapier could not connect to your account.

The app returned "Access to Dataverse API is restricted for this application Id : '<Removed information>'. Please contact your administrator for more information.".

 

I have been beating my head on this for a few days now. Can anyone provide me with some guidance?

Hey ​@BartLanz,

Here is a helpful article about how to connect Dynamics 365 to Zapier- https://help.zapier.com/hc/en-us/articles/8496068258189-How-to-get-started-with-Microsoft-Dynamics-365-CRM-on-Zapier

Referencing the prerequisites from the article-

Hope it helps!


Yes, I have all of those things. I should have mentioned it.

 

I actually JUST figured out what it was. 

 

Power Platform Admin Center> App Access Control > click desired environment > Click button that says “Set up app access control” > Changed it from the recommended “Enabled for roles” to “AuditMode” and it works. Now I need to figure out what items on that list I need to add roles too to make this both secure and work.


Nice work ​@BartLanz! 🙌 I’m so glad you were able to find a solution and really appreciate you taking the time to share it here 🤗

Let us know if you run into any further issues. In the meantime, happy Zapping! ⚡