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Question

Zapier Support Ticket Unanswered After 6 Days: Zap Allowance Exceeded

  • 30 October 2023
  • 2 replies
  • 17 views
T

I’m 6 days in on a support ticket request. Bad zap set up (my error) burned through my 2k zap allowance in a days (scream emoji) and I’m looking for some help instead of being forced to upgrade to 5k zaps. 

 

I’ve asked the question again (after 4 days) and used twitter (no reply) and lots of chat bot times. 

 

Any ideas? 

 

Thanks Zap Fam

2 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @ThePMac 

Billing issues must be handled by Zapier Support: https://zapier.com/app/get-help

Zapier Customer Support expectations are outlined here: https://zapier.com/l/support

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
T

Thanks...seems like I was working out of hours (which means emailing). Now that I am doing it within support hours I am hopeful I will find a human! 

Reply


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