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Hi all — I have a Zap that creates a new entry in the Journey app whenever a new item appears in my Trakt RSS feed (shows and movies I’ve watched).

Up until October 5, each entry included Trakt’s thumbnail image correctly. Starting October 6, the “Data Photos” field in my Journey step has been empty — no image URL is being passed anymore.

Here’s what I’ve checked:

  • The RSS feed itself still includes images — both <media:content> and <media:thumbnail> tags, plus an <img> tag in the <content> field.

  • If I view the feed in Feedly, the images display normally.

  • In Zapier, when I look at the Trigger Output for the “New Item in Feed” step, there’s no image field at all now (whereas older runs had one).

  • No changes were made to my Zap around that date.

It looks like the “RSS by Zapier” app stopped surfacing media tags in its output sometime around Oct 6.

Is anyone else seeing this?
Did Zapier recently change how the RSS trigger handles <media:thumbnail> or <media:content> tags?
And if so, is there a workaround (short of parsing the <img> from <content> manually)?

Thanks in advance!

Hi ​@radioscott 

Try opening a ticket with Zapier Support: https://zapier.com/app/get-help


I just now did it. Thanks.


Hey there ​@radioscott 👋

I just checked on this end but couldn’t see any changes made to the RSS by Zapier app on or around October 6. Could the structure of the RSS feed itself changed? If so, that might why images aren’t being picked up anymore? 🤔 

As the images are still included in the feed but aren’t being parsed automatically, you could try using a Text > Extract Pattern (Formatter) action or an Analyze and Return Data (AI by Zapier) action to to extract the image URLs.

Hope that helps! If you give that a try and get stuck, just let me know.