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Question

Zapier Sidebar & Interfaces won't open

  • 25 February 2024
  • 3 replies
  • 36 views
digidockaurora
Userlevel 1

Dear Zapier Community,

I'm reaching out in a bit of a panic as I'm encountering a frustrating issue since upgrading to a new Macbook Pro last week. Despite being on the same desk and using the same Wi-Fi network, the sidebar in Zapier refuses to open, and the interfaces are failing to load.

Here's what I'm working with:

  • Macbook Pro running on Sonoma 14.1
  • Google Chrome Version 121.0.6167.184

I've attempted various workarounds to no avail, and this hiccup is seriously impeding my workflow. Any insights or suggestions on how to troubleshoot and resolve this matter would be incredibly appreciated.

Thank you for lending your expertise and time to help out a fellow Zapier user in need!! :)

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @digidockaurora 

Try using a new/different private browser.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
L

I am also experiencing the same problem

  • Macbook Pro running on Sonoma 14.4
  • Google Chrome Version 122.0.6261.129

However, the sidebar appears normally when using the Safari browser.

 
ken.a
Userlevel 7
Badge +6

Hi there @lucy K and @digidockaurora,

I’d recommend opening a ticket to our Support Team regarding this issue so that they can create a bug report on your behalf.

You can reach out to our Support Team here: https://zapier.com/app/get-help

I appreciate your patience and understanding.

Reply


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