Skip to main content
Question

Zapier Sidebar & Interfaces won't open

  • February 25, 2024
  • 3 replies
  • 157 views

digidockaurora

Dear Zapier Community,

I'm reaching out in a bit of a panic as I'm encountering a frustrating issue since upgrading to a new Macbook Pro last week. Despite being on the same desk and using the same Wi-Fi network, the sidebar in Zapier refuses to open, and the interfaces are failing to load.

Here's what I'm working with:

  • Macbook Pro running on Sonoma 14.1
  • Google Chrome Version 121.0.6167.184

I've attempted various workarounds to no avail, and this hiccup is seriously impeding my workflow. Any insights or suggestions on how to troubleshoot and resolve this matter would be incredibly appreciated.

Thank you for lending your expertise and time to help out a fellow Zapier user in need!! :)

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • February 25, 2024

Hi @digidockaurora 

Try using a new/different private browser.


  • New
  • March 18, 2024

I am also experiencing the same problem

  • Macbook Pro running on Sonoma 14.4
  • Google Chrome Version 122.0.6261.129

However, the sidebar appears normally when using the Safari browser.

 

ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • March 19, 2024

Hi there @lucy K and @digidockaurora,

I’d recommend opening a ticket to our Support Team regarding this issue so that they can create a bug report on your behalf.

You can reach out to our Support Team here: https://zapier.com/app/get-help

I appreciate your patience and understanding.