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Best answer

Zapier reloading old data in trigger

  • 4 August 2023
  • 9 replies
  • 33 views
SanctuaryHostel
Userlevel 1

So if i change the # or the term and click continue and then i check it has restored the old data, i tried this about 20 times and it only kept the new data about 3 times, is this a bug? If i click refresh data, same thing

 

 

icon

Best answer by Zunn 5 August 2023, 12:20

View original

9 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @SanctuaryHostel 

Good question.

Try using a new/different private browser.

Make sure your browser is updated.

Make sure your Zapier account isn’t logged into on another browser/device.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
SanctuaryHostel
Userlevel 1

Hi @SanctuaryHostel 

Good question.

Try using a new/different private browser.

Make sure your browser is updated.

Make sure your Zapier account isn’t logged into on another browser/device.

Hi,

I followed all your instructions and tried a totally different browser, the same issue occurs

Troy Tessalone
Userlevel 7
Badge +14

@SanctuaryHostel 

If you have a Zapier paid plan, you can try opening a ticket with Zapier Support: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
SanctuaryHostel
Userlevel 1

@SanctuaryHostel

If you have a Zapier paid plan, you can try opening a ticket with Zapier Support: https://zapier.com/app/get-help

We are on free plan

Troy Tessalone
Userlevel 7
Badge +14

@SanctuaryHostel 

It may be a temp issue.

Try publishing the Zap to get the configuration to save.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Zunn

I have the same problem. 

I have paid plan.

Zunn

I found temporary solution.
Dont cut old text. 
First append the new value to old one , then remove the old value.

ken.a
Userlevel 7
Badge +6

We’re glad to hear you were able to get it sorted @Zunn!

How about you @SanctuaryHostel? Have you sorted this out?

Please let us know. Thanks! 😊

SanctuaryHostel
Userlevel 1

We’re glad to hear you were able to get it sorted @Zunn!

How about you @SanctuaryHostel? Have you sorted this out?

Please let us know. Thanks! 😊

We did not, we used another app instead and got it to work

Reply


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