Question

Zapier not recognising ALL course enrollments in Teachable

  • 4 March 2022
  • 2 replies
  • 43 views

So I saw a similar issue to this but it’s been closed for comments!

This one: 

I’m using Teachable with Zapier and Active Campaign for email list management of enrolled students. So I need to use a filter in the Zap to select the specific course the student is enrolling in, then set the action to add them to the relevant Active Campaign Automation sequence of emails.

Everything is set up correctly in terms of my integrations and emails campaigns/lists in AC are done. But no matter what I do, Zapier only seems to recognise ONE of 4 products in Teachable. I’ll add the screenshot of the error message below…

I’ve tried so many variations of filtering by Course name, Course ID, Course URL - combined with Text exactly matches/contains… all of them! But the same thing keeps happening - a different version of this error message pops up each time. It seems to only be seeing one product/course in Teachable and it’s not the one I want! 😫

Wondering if a Webhook is an option but I’ve never used them so that’s a whole new minefield I’d prefer not to get into as I’m SURE this filter ‘should’ work…!

Any thoughts Team?!

Yours rather desperately,

Amy! 


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2 replies

Userlevel 4
Badge +6

Hi  @LC Course Creators 

You need to apply a filter on the Course Name object.

Refer to this thread from the past 

If this doesn’t work for you let us know here.

 

Userlevel 7
Badge +14

Hi @LC Course Creators 

Here’s a help article about how to change your trigger test data: https://zapier.com/help/create/basics/change-the-test-data-in-your-zap-trigger

Try turning the Zap ON and testing live, then check your Zap Runs for the DATA IN/OUT for each Zap step: https://zapier.com/app/history/