Question

Zapier not finding new Discord users?

  • 20 November 2023
  • 4 replies
  • 33 views

Userlevel 1

Hi there, zapier isn’t finding new discord users who join my discord? The most recent ones it pulls are from 2021? Btw, the zap hasn’t been activated yet, so it’s not like it’s ignorning people who have joined recently who have already triggered the zap.

 


4 replies

Userlevel 1

Disconnected and reconnected, now it’s doing something even stranger, everytime I ask it to find new users, it generates a new record Identical to the last one, the person who joined in 2021. 

Userlevel 7
Badge +14

Hi @jdconnol 

Good question.

Have you tried turning the Zap ON and testing live?

Sometimes Zaps only provide representative example records that you can use to configure the Zap action steps.

Userlevel 1

hi @Troy Tessalone, yes. it still doesn’t seem to work, any ideas?

Userlevel 7
Badge +14

@jdconnol 

Zaps work while turned ON for new data going forward.

After you turned the Zap ON, was a new user added in Discord?

 

All of the Discord Zap triggers are scheduled, meaning those can take from 1-15 minutes to fire depending on your Zapier plan.

 

You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help

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