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Hello Guys,

When I try to connect outlook with Zapier I got a error saying that I need admin approval,

As I am admin I inserted my admin credentials and prompt a message to consent all permissions (I did it)

In azure AD (enterprise application) I already “Grant admin consent”

After all that consents and grants when I try to connect with my “normal” account I still got that message saying I “need admin consent”

 

To be honest I do not know what should I do more

Anyone Can help me?

 

Thank you so much

Hi @Ricardo Alves 

Good question.

Please clarify what Zap app you are trying to use.

 

Might be best to open a ticket with Zapier Support for further assistance: https://zapier.com/app/get-help

Hello Troy,

On azure we are using “Zapier Outlook”

I just can not understand why after “Grant admin consent” It keeps asking for consent

 

Thank you

Hi @Ricardo Alves !

This sounds like it could be coming from the Outlook side of things but here’s something to try:

Try creating a brand new Outlook connection (rather than reconnecting the existing one). You can do that here.

If that doesn’t do the trick, I agree with Troy that your best bet is to contact our Support Team who can dig deeper into your specific Zap!
 

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