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Question

Zapier loop creates multiple replies to emails, possible thread ID issue?

  • 15 August 2023
  • 1 reply
  • 55 views
Joshfarr123

Hi team,

I’ve attempoted to setup a Zap thread that activates based on a new email, followed by a response from chat GPT to the new email, then that response creating a draft response to the new email.

I’ve run into what I think is a Zap Loop, where it appears each email has been replied to multiple times (see attached image).

I have also attached images of the zaps themselves, unsure where the problem lies (I’m a Zapier noob), but I suspect it may have something to do with the thread id? Any help here would be appreciated. 

1 reply

ken.a
Userlevel 7
Badge +6

Hi there @Joshfarr123,

Welcome to the Community! 🎉

Have you set up another Zap that might be causing this looping issue? If that's the case, I'd recommend checking out our helpful article on how to deal with a Zap that's stuck in a loop: https://help.zapier.com/hc/en-us/articles/8496232045453

Hopefully, this helps! 😊

Reply


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