Zapier Interface Error 500 | Unexpected Token - JSON

New error showed up when I tried accessing it again (500 | Uh oh, something went wrong. JSON.parse: unexpected character at line 1 column 1 of the JSON data)

Dear @hanvergs,

It seems you might either be making the API call to the wrong route, or perhaps your configurations are not quite right, causing this kind of error:

**"Error 500 | Uh oh, something went wrong. `Unexpected token '<', "<!DOCTYPE "... is not valid JSON`.**"

I’d suggest using PostMan to debug the API call in an isolated environment.

Here’s a quick guide:

- Setting Up Postman:

    - Ensure Postman is installed and set up correctly on your system.

    - Create a new environment in Postman. (This will help you manage your secret keys variables. )

    - Create a new request in Postman to the interface causing the error.

- Replicating the Issue:

    - Input the URL of the problematic interface.

    - Set the appropriate HTTP method (GET, POST, etc.).

    - Add headers and body data if required.

- Analyzing the Response:

    - Send the request and observe the response.

    - Check if the response body contains HTML (indicated by `<!DOCTYPE`) instead of expected JSON format.

- Investigating the Error:

    - If an HTML response is received, it often indicates a server-side error.

    - The server might be misconfigured or encountering an internal issue.

- Comparing with Functional Interfaces:

    - Send requests to the interfaces that are working correctly.

    - Compare their request setup (headers, body, etc.) with the problematic one.

    - Try different options like (form-data, raw, GraphQL, etc), depending on your configuration.

- Checking Server Logs:

    - If possible, access the server logs to identify any internal server errors causing the 500 response.

- Consulting Server/Backend Team:

    - If the issue persists, consult with your server or backend team with the details from Postman.

Best Regards,

Dillon Breytenbach @ DashSquared Team