Hi @Barbieri f.lli , hope you’re doing well 

The error message you’re running into often has to do with the data being sent between steps, where we see a mismatch between the data a certain app expects, and what it actually receives.

An example of this could be a URL being mapped into a field that expects a file link, or a phone number being mapped into a field that expects an email address.

As a preliminary troubleshooting step, you’ll want to access the errored Zap run within your Zap editor or Zap history, and check to see if there’s a “Help me fix it” button.

This can provide further insights into the potential root cause of the issue!

Here’s what the button looks like:

Here’s a great resource that can give you better visual and contextual troubleshooting with Zap runs in the editor!

https://help.zapier.com/hc/en-us/articles/31414550087949-Better-visual-and-contextual-troubleshooting-with-Zap-runs-in-the-editor

Feel free to share some screenshots showing how your Zap steps are configured in the Zap EDIT mode (please censor any sensitive/personal information).

However, if this doesn’t point you in the right direction, I would recommend you open a Support ticket so our team can dig deeper and help you get your workflow up and running as soon as possible: https://zapier.com/app/get-help.

Hope this helps!