Question

Zapier email/SMTP going to spam and encountering multiple errors

  • 15 April 2022
  • 2 replies
  • 778 views

Userlevel 1

Hi, I'm keep having problems with mails, im trying to send email from zapier or GoHigLevel for an Automated step (welcome emails), but all of our test emails result in junk/spam. 

it is a 6 steps zap and everything works but the email : ( 

FB lead → mailchimp → hubspot → ring central SMS → Welcome email → 3 mins delay by zapier → ringout call → delay 24 hrs → SMS


"email from zapier" --> went to spam cause it uses @zapieremail.com domain, which might be flagged for spam?, I don’t know, I’ve sent it to 3 recipients and none of them receive the email (mail went to SPAM).

then we tried with our own domain to see if that works, Solution: SMTP from Zapier (didn’t work either) 



config: 

host: 
mail.privateemail.com

email
info@domainname.co

pass: 
account pass

port: we have tried 465, 587 and 25 but never worked 


2FA from email is turned OFF on namecheap. 

we're receiving different kind of errors: 

port 465:
We hit an error adding your new account
authentication failed: Connection unexpectedly closed: [Errno 104] Connection reset by peer

Make sure you click "Allow" or "Accept" on the permission popup 
Double check your Account has the correct permissions
Check out our help docs for more information


port 587:
We hit an error adding your new account
authentication failed: (530, b'Must issue a STARTTLS command first')

Make sure you click "Allow" or "Accept" on the permission popup
Double check your Account has the correct permissions
Check out our help docs for more information


We hit an error adding your new account
authentication failed: [Errno 111] Connection refused

Make sure you click "Allow" or "Accept" on the permission popup
Double check your Account has the correct permissions
Check out our help docs for more information


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2 replies

Userlevel 7
Badge +9

Hi @Plumbline 

I’d suggest trying Gmail or Outlook, you can also use your google workspace gmail and that should deliver the email properly.

Userlevel 1

Hi @Plumbline 

I’d suggest trying Gmail or Outlook, you can also use your google workspace gmail and that should deliver the email properly.

thanks for your answer, workspace should be the solution, have a nice day