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Question

Zapier email parser not updating Google Sheets from mobile webform

  • 2 July 2024
  • 1 reply
  • 5 views

zapier email parser from webform to google sheets works fine when using desktop, but not on mobile.

the test status is all good as well.

So when i fill in the form on the website using desktop, the triggers all work well and my google sheets will be automatically updates. However, when i test out the same flow on mobile, the google sheets is not updates. 

how do i fix this issue?

1 reply

Userlevel 7
Badge +14

Hi @Zoe.hc 

Check your Zap Runs history for details about the DATA IN/OUT for each step to help you troubleshoot: https://zapier.com/app/history/

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