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Hi! I have problem with all my zapps. I made all zapps for adding leads from facebook ads to pipedrive. New leads are adding good but there is a lot of leads which zapier add to pipedrive which are old and duplicate. For example there is lead which was add in facebook ads 17.07.2024, this lead was added by me to pipedrive 18.07.2024, and zapier add the same lead to pipedrive 30.07.2024 at 4:29 am. There is a lot of the same situtation leads, all are duplicate in very early hours like 4am, 5am, 6am. How can i configure zapp to add only new leads? It's big problem for me because my employee call twice to the same customers what makes customers angry. It also consumes my tasks in zapier :(

Hi @LukaszKaz 

Info about recent ongoing incident with Meta for leads from FB and IG.

https://status.zapier.com/incidents/pxgvyb185cts

 

To prevent duplicates, the Zap step logic should find Lead else if not found, then create a Pipedrive Lead.


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