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Hello,

I want to make a simple zap : everytime someone make an appointment on my online calendar (Youcanbbokme) this person is added to my CRM database in Notion.

But in the list Zapier is proposing there is not the Notion page I want to lnk. There are other pages from my Notion space but not the one I want.

I’ve talk with the support bot. It told me to do the things below. I did everything but my problem is not solved.

  1. Check permissions: Make sure Zapier has permission to access your desired page in Notion. You may need to grant access specifically for that page.
  2. Un-nest subpages: If the page you're looking for is a subpage, try temporarily making it a top-level page. After your Zap finds it, you can change it back.
  3. Reconnect your account: Try creating a new app account connection to Notion in Zapier.
  4. Grant new page permissions: If you created the page after connecting Notion to Zapier, you'll need to manually grant Zapier permission to access it in your Notion account.

After trying these steps, refresh your fields in the Zap editor. If you're still having trouble, you may want to check our community forums for additional help.

Someone can help me here please ? Thank you !

 

 

Hi ​@QuiterieB 

Help links for using Notion in Zaps: https://zapier.com/apps/notion/help

 

My databases are not listed in the dropdown menu

If you're having trouble listing your database in your Zap, try these steps:
After trying these steps, you should be able to refresh your fields and view your database in your Zap.
 

I gave Zapier full access to all of my pages, but new pages don’t appear

If you create new pages after connecting to your Notion account and want to interact with them in your Zaps, you'll need to grant Zapier permission in your Notion account. This is because Notion’s API requires you to specify permissions for each page that Zapier can access.
 

Hi ​@QuiterieB 👋

Did the steps Troy shared here help to get the right Notion page appearing? 

Keen to ensure you’re all set so please let us know how things are going—happy to lend a hand if you’re still stuck at all! 🙂


Hi, unfortunately, no. The Notion page I want to link with my zap still does not appear. I have tried every steps. 


Hi ​@QuiterieB,

 

We apologize for any inconvenience. If you don’t mind to share a screenshot of your Zap within edit mode so we can troubleshoot further? Also make sure to obscure any sensitive information for security purposes. Thank you.


Here are the screenshots :

The Data base I want to link is “CRM 2024” and I don’t see it :

 

This Notion data base is already connected to Zapier :

 

So I don’t understand what I’m doing wrong.

I try un-nesting the page but it doesn’t change anything :(

Thank you for your help !


Hi there ​@QuiterieB,

You can try inputting the Database ID as a custom value in the “Database” field of the Notion step. Here’s an example of the Database ID:

e2b96affeea834d12b025d17453169e7.png
(view larger)

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!


Hi, thank you for your help.

Is the database id this number ?

If so, it doesn’t work :

I tried with just the data after the last - :

 


Hi ​@QuiterieB,

Thanks for the additional information.

It looks like the Database ID is not the same. However, could you please let me know if the database was added to a sub-page? If it was, could you please move it to a page and that should do the trick.

I'll be keeping an eye out for your response!


Hi, I moved it to a page, but I still can not see it :(


Hi ​@QuiterieB,

Thanks for giving that a try!

One user ran into the same issue and figured it out by to go to the database page and then add Zapier to that page and not from the settings.

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!

 


Hi, it is done but I still can not see the database I want :

 


Thank you for looping back with an update here ​@QuiterieB!

Unfortunately, I have exhausted my resources regarding this one. I’d recommend reaching out to our Support Team to take a closer look at this issue since they the correct tools to do so.

You can reach our Support Team here: https://zapier.com/app/get-help

I appreciate your patience and understanding.


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