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Zapier Creates AWS Links which I can't download from

  • September 15, 2024
  • 5 replies
  • 52 views

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 I have a zap that takes the attachment from a Gmail. 
Then Zapier saves them in an aws bucket.

I’ve been working on a way to mass download all the files, so I’ve been hitting the same links a bunch of times.

The links now don’t allow me to open them - access denied.

 

  1. How can I know how many download initiations are too many so I don’t do it again?
  2. And how can I mass download the files to my system?

 

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5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • September 15, 2024

Hi @dina 

For us to have more info, post screenshots with how your Zap steps are outlined and configured in EDIT mode.

Looks like you are using the Zapier file object link which is a temp file that expires after 1 hour.

Help link about using files in Zaps: https://zapier.com/help/create/basics/send-files-in-zaps


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  • Author
  • New
  • September 17, 2024

Here’s how it works


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • September 17, 2024

@dina 

When you see (Exists but not shown) that indicates a file object, which is temporary and those links expire after 1 hour.

You’d have to upload the attachments to an online drive service (e.g. GDrive) to be able to get permanent links that are accessible.

 


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  • Author
  • New
  • September 18, 2024

I seee. this is interesting, though. Because those files have been available for more than a week, allowing me to download them, which is why I made the assumption the files would exist at the link forever. It’s not nice that this wasn’t made obvious to begin with. This would mean I have to process 1,400 emails again to get the attachments the “correct way”. 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • September 18, 2024

@dina 

You can share your feedback and feature requests by submitting a ticket to Zapier Support for it to be properly logged: https://zapier.com/app/get-help