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Question

Zapier ChatBot Keeps asking for Contact Information before answering questions

  • August 14, 2024
  • 1 reply
  • 13 views
D

Zapier ChatBot Keeps asking for Contact Information before answering questions even after I have provided it. It is making me resubmit this multiple times to carry on a conversation. Any suggestions here. Below is a link to a quick video showing what I mean. View video here 

 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • August 15, 2024

Hi there @DLM,

Welcome to the Community! 🎉

This looks like a bug. I recommend reaching out to our Zapier Chatbots team for them to investigate this issue further.

You can reach our Chatbots team here: https://npsup.zapier.app/contact-us?product=Chatbots

Hopefully, this helps.

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