Hi there,
I’m trying to use zapier to find users and then assign them roles in Discord. But it seems it can't find users in discord with numbers after their name, i'm testing with two accounts, one with the username jdconnol, and one with the user name jdconnol#6626, zapier has no problem finding and assigning a role to the first account but can't find the second one, why?
The Zap steps right now are as follows:
- 1. User joins discord via the heading in a google form
- 2. They return to the google form, fill in their username and some additional details
- 3. Once they submit the form, Zapier finds them in discord via their username, and notes their unique discord ID
- Zapier uses this ID to assign them a role in Discord
For some reason, for users with numbers in their username, Zapier is unable to find them.
Additionally, it seems that sometimes Zapier will default to using their nicknames to identify them. For example, I wanted to assign a role to someone with the user name benparkins but the nickname “Ben Parkins (Community Manager), but when I put this into zapier, it gave the role to someone with the username benparkins#3760, but the nickname benparkins.
Would love some input here, thanks.