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Question

Zap with Sub-Zap runs twice, counts all tasks both times

  • August 7, 2024
  • 3 replies
  • 27 views

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Hi folks!

 

These two runs are actually the same run:

The first one runs until it hits “Call a Sub-Zap”, and the second one runs after “Return from Sub-Zap”.

There are indeed 10 tasks in the Zap, plus one in the Sub-Zap and the Return from Sub-Zap task, which doesn’t seem to get counted in the Sub-Zap:

Shouldnt there be 12 tasks total between the main zap and the Sub-Zap?  I don’t understand why the main zap is counting all 10 steps twice and the sub-zap seems to be only counting the step within the zap and not the Return step. 

Confusedly,

Shawn

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • August 7, 2024

Hi @ZapKellar 

Check your Zap Task Usage page to double check: https://zapier.com/app/history/usage


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  • Author
  • Beginner
  • August 7, 2024

Hi @ZapKellar 

Check your Zap Task Usage page to double check: https://zapier.com/app/history/usage

You mean like this?

It’s definitely double-counting tasks.

And it’s been doing this for two days while I’ve been working with this Sub-Zap:

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • August 7, 2024

@ZapKellar 

If you feel there is an issue, it would be best to open a ticket with Zapier Support: https://zapier.com/app/get-help

For us to have more context, post screenshots with how your Zap steps are outlined for the Zaps involved.

Also post screenshots from the related Zap Runs showing how each Zap step processed.