I have a Zap with 2 steps:
Step 1: Local application pushes data request to Zap via Webhook
Step 2: Zap uses SendGrid API to create new contact record and add to custom list
Step 1 appears to be working but Step 2 keeps throwing an error (I cannot see the specific error code because the Logs feature in Zapier is not working). Error text is:
“This SendGrid step hit an error
Authentication provided either does not exist or is not available to the user and account.”
Steps already tried to resolve:
- Fixing JSON syntax and formatting
- Deleting old API key and creating a new one with full access permissions in SendGrid
JSON query body text below:
{
"contacts": [
{
"email": "xxxxxxx.xxxxxxxx@gmail.com",
"first_name": "xxxxxx",
"last_name": "test"
}
],
"list_ids": ["123a7503-0bf0-46f4-a68e-2cec45ba913f"]
}
This post has been edited by a moderator to remove personally identifiable information (PII). Please remember that this is a public forum and avoid sharing personal or potentially sensitive details.
