Hi, I have a zap where when a new customer is added, it is supposed to add their info into ZohoOne Campaigns (ZO's email marketing
platform). But the zap breaks a lot. For some reason, it runs every time there is a new sale and not just when I manually create a new
customer. How do I fix this?
Question
Zap triggers on every sale instead of only when a new customer is manually added.
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+14- Zapier Orchestrator & Solution Partner
Hi
In order for us to have more context, post screenshots with how your steps are outlined and configured along with any encountered errors.
+14- Zapier Orchestrator & Solution Partner
This shows the mapped variable for the email field was invalid or had a value that was blank/empty/null.
You may need to add a Filter as Step 2 to prevent the error and check for the existence of an email address.
If you still need help, post screenshots with how your Zap step 2 is configured in EDIT mode.
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