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Hi I have a simple Zap created that when a new request comes in and goes to a specific view, it creates a certificate from a google slide template and then spits that back out to the original record in Airtable as a PDF. It works, but them automatically disappears. Any idea why this is happing?  Thank you!

 

Hi ​@alyfossett 

You likely are not using the correct link from Zap step 2, which needs to be a publicly available direct download link.

This tool will show you the correct link to use: https://sites.google.com/site/gdocs2direct/

 

For us to have more info, post screenshots showing how your Zap step 3 is configured in EDIT mode.

Help links for using files in Zaps: https://zapier.com/help/create/basics/send-files-in-zaps


Hi there, ​@alyfossett 👋

Just wanted to check how you got on with this—did Troy’s reply help to get you pointed in the right direction?

Happy to lend a hand if you’re still stuck at all, just let us know! 🙂


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