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Question

Zap Template showing as successful for users, but failing on our end.

  • 15 November 2023
  • 1 reply
  • 7 views
S
Userlevel 1

We have created a Zap Template for our customers. When the zap was being used by them, the action became successful but on our end the Zap run failed. We don’t understand why is it happening.

Kindly help.

 

1 reply

Troy Tessalone
Userlevel 7
Badge +14

Hi @Scenes Team 

Good question.

Please post screenshots with how your Zap step 2 is configured in the Zap EDIT mode.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Reply


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