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Question

Zap suddenly stopped working because of violation of "Twilio’s Messaging Policy"

  • August 4, 2024
  • 1 reply
  • 32 views

My Zap (forwarding Google calendar event notifications as an SMS) suddenly stopped working, and I only get a cryptic notice of “violation” of “Twilio’s Messaging Policy.” There is nothing in the SMS messages that would violate any policy - something as mundane as “Meet Bob.” What changed? How can I fix?

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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • August 5, 2024

Hi @aviavi123 

Help link for using Twilio in Zaps: https://zapier.com/apps/twilio/help

Info about the Twilio messaging policy: https://www.twilio.com/en-us/legal/messaging-policy