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Question

Zap Sending All Membership Emails on Single Signup

  • 8 December 2023
  • 3 replies
  • 17 views
A

Hi Guys,

we’re building a member platform using stripe and memberstack, and are creating Zaps to send out individual emails depending on the level that they sign up to. 

The problem is that when you sign up for one membership level it is triggering the Zap to send out levels for all the memberships.

any ideas on how to resolve this?

 

3 replies

ken.a
Userlevel 7
Badge +6

Hi there @AntCroker,

Welcome to the Community! 🎉

Try adding a Filter by Zapier step to your Zap. You can set a specific condition and the Zap will only continue if the data from your app meets that condition: https://help.zapier.com/hc/en-us/articles/8496276332557

Hopefully, this helps.

A

hi Ken,

we tried this and it still triggers the muiltiple  emails

thanks

Troy Tessalone
Userlevel 7
Badge +14

Hi @AntCroker 

Good question.

We would need to see detailed screenshots with how your Zap steps are configured in the Zap EDIT mode.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Reply


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