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Question

Zap run failed We couldn't find any new emails

  • October 22, 2025
  • 2 replies
  • 7 views

This post was split from the topic: 

I am facing error ..

Zap run failed

We couldn't find any new emails.

 

2 replies

SamB
Community Manager
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  • Community Manager
  • 9721 replies
  • October 23, 2025

Hi and welcome to the Community, ​@Ranjan! 🎉

Sorry to hear you’re running into that error. Can you share a bit more information about the Zap that’s erroring? Specifically what trigger and action steps it’s using, as well as which step errored?

Any screenshots you could share of the Zap’s current setup would be super helpful to give us a bit more context since we don’t have access to your Zaps. Just be sure to remove any personal or sensitive info from screenshots before sharing as this is a public space - you can use a tool like Zappy for that.

Thanks! 🙂


SamB
Community Manager
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  • Community Manager
  • 9721 replies
  • November 6, 2025

Hey ​@Ranjan, just checking in to see how things are going. Were you able to get this sorted?

If so, would you be up for sharing what the solution was?

And if not, can you share some more details and screenshots of the Zap’s setup? Happy to lend a hand if you still need any help.