Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Zap Not Triggering After Successful Stripe Payment Completion

  • November 2, 2024
  • 1 reply
  • 71 views
S

I connected my stripe account with test mode api and made tests inside zap, everything works fine but after publishing my zap it never triggers I tried New Payment, Checkout Session Complete none of this were triggered by zapier for some reason I know that I set everything properly: api, trigger and an action, because one time more when I click test everything works but when zap is live and I make a Checkout Session Complete which is obviously complete looking in stripe dashboard, zapier just doesnt do anything related to the trigger

S
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

JammerS
Forum|alt.badge.img+6
  • JammerSZapier Staff
  • Zapier Staff
  • November 4, 2024

Hi @Sharmese,

 

Welcome to the Community.

 

If you're having trouble with your Stripe-Zapier integration, you can try these steps: check the webhook settings in Stripe, ensuring the correct endpoint is added; verify that the Stripe API version is compatible with Zapier; confirm that Test and Live modes aren't mixed up; review your Zap History for error details; and try reconnecting Stripe to Zapier. Finally, switch any test mode API keys to live ones before enabling your Zap.

 

Let us know if you need further assistance.

Terms & ConditionsAccessibility statement