I have a zap that is mean’t to collect name, email and phone number through ManyChat. No matter what I attempt, it will only fill in name and email and not the final phone number field. Does anyone have solutions?
Question
Zap not populating phone number from ManyChat
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+6- Zapier Solution Partner
Hey
It’s limitation on the Manychat as to prevent Spam, mobile number import and turned off by default. Please contact the Manychat support so that they can manually turn it on from their end.
See more about it here- https://help.manychat.com/hc/en-us/articles/14281099022748-How-to-import-contacts-for-Email-and-SMS-campaigns
Hope it helps!
+11- Community Manager
Hi there
Were you able to get things sorted by contacting ManyChat’s support team to enable contact imports on your account, as Sparsh suggested?
Keep us posted on how it goes! 🙂
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