Question

Zap issue: Starring an email in Gmail doesn't trigger action in Notion, even with label-based automation.

  • 7 February 2024
  • 1 reply
  • 39 views

Hi,

I have created a zap to create a new Notion database item for each new starred email.

When testing the zap everything works fine and the item is generated correctly. However, when I go and work on my Gmail account the zap is not working, I star an email and nothing happens in Notion

I have also tried creating the same zap so it creates a new Notion item when an email is labelled, but I am encountering the same issue.

I have tried the following:

  • Deleting zap and recreating from scratch
  • Reconnected my Gmail/Notion

Nothing has made a difference.

Any ideas?


1 reply

Userlevel 7
Badge +14

Hi @Gi83b 

Gmail triggers are SCHEDULED meaning those take from 1-15 minutes to fire depending on your Zapier plan.

https://zapier.com/apps/gmail/integrations#triggers-and-actions

 

Help: https://zapier.com/apps/gmail/help

 

Not all my emails are triggering my Zap

Each Gmail trigger has a specific length of time in the past that it can "see" emails in your Gmail account. If the email in question is older than the time limit, the trigger won't be able to detect that email.

These limits are as follows:

  • New Labeled Email - Unlimited
  • New Starred Email - 2 days
  • New Email - 1 hour
  • New Email Matching Search - 1 hour
  • New Thread - 1 hour
  • New Attachment - 1 hour

Please note that if you would like to trigger a Zap for starred emails that entered your inbox more than two days ago, you can use the New Labeled Email trigger and specify the STARRED label from the dropdown when setting up your Zap.

 

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