To automate our sales Gmail inbox we created multiple step zap but unexpectedly it is running multiple times after some odd 6-7 days.
Step 1- The Email is labeled in Gmail inbox.
Step 2- A filter to stop zap run on our email replies to the customer.’
Step 3- While adding the Raw snippet the mail body was incomplete while acknowledging the email and the concerned person could not see the complete email a formatter was added so that regardless of spaces and symbols it detects the text and includes the body in the send email function.
Step 4- It replies to the customer and ccs the concerned person so that the email is automatically is sent to the concerned salesperson.
Step 5- It creates an automatic deal in the Pipedrive
Step 6- Add a note in the deal and it contains the email from the customer.
Now the issue we are facing is that the zap is running again after a week or so and it is completing the whole cycle and another trail, another deal is created in the Pipedrive. We are a little clueless about what is creating the loop?
