About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Zap ignoring filter on Calendly integration

J
Userlevel 1

I’ve set up multiple zaps in the past integrating calendars and adding a filter in the steps. I have only recently discovered two of my Calendly integration zaps now ignore the filter I set.
 

I have a filter set to only continue for a specific event type. when I run a test, all seems fine, however the zap fires for all events on the calendar, ignoring the condition to only go through for the event type I specified when setting up the zap. Looking for a solution. Can you help? I do not want to send emails to everyone, just for a specific event, so I need the filter to be active.

icon

Best answer by Troy Tessalone 10 March 2023, 00:24

View original

10 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Josh Elledge 

Good question.

Please post detailed screenshots with how your Zap steps are configured in order for us to have enough context, thanks.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
J
Userlevel 1

Here’s a snapshot.

Troy Tessalone
Userlevel 7
Badge +14

@Josh Elledge 

The way the Filter is configured is that it is comparing the same data point to itself so it will ALWAYS evaluate to TRUE, and thus the Filter step will always be a success and proceed.

 

Instead add a static value to the right side.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
J
Userlevel 1

I’ve found the fix. Thanks @Troy Tessalone 

SamB
Rank
Userlevel 7
Badge +11

Thanks for hopping back in here to let us know, @Josh Elledge. I’m so glad Troy was able to help you get this solved! 😁

alynnnh
Userlevel 1

I’m having the same issue as Josh. I used to have the right side be the “event name” as well but saw in another thread to type in the name instead. But, it’s still not working and is firing for all call events in my Calendly account. Here’s my set up for context.

 

 

ken.a
Userlevel 7
Badge +6

Hi @alynnnh,

From the screenshot you've shared, it seems like you've done a great job setting up the Filter step! Now, let's try a little troubleshooting step together. Could you please make a duplicate of your Zap? You can do this by clicking on the three dots on the My Zaps page, just like in the screenshot below:

6971080ab88842b20411029e1e9a47ea.png
(view larger)

Once you've duplicated the Zap please ensure that everything checks out, and go ahead and publish it. After that, give it a try by triggering the Zap again.

Please keep us posted! 😊

alynnnh
Userlevel 1

It worked! Thank you for your help! I can delete the original Zaps, right? And keep the duplicates?

ken.a
Userlevel 7
Badge +6

Hi @alynnnh,

Awesome! I’m glad that worked!

Yup! You can delete the original Zap and keep the duplicates. 😊

alynnnh
Userlevel 1

Thank you so much!!

Reply


Terms & Conditions