Does anyone know what might cause the number of “Helds” in Zap History to exceed the number of SMS recipients pulled from a Google Sheet?
They were held initially because I had only been testing one or two SMS sends at a time, and today, was my first real push. I released some of those held, and there were no issues. But, of those that I’ve not yet re-played, I noticed that the number held in Zap History greatly exceed the number of actual recipients, and I’m hoping someone may have insight into what that is.
I downloaded the full list from Zapier, as a CSV, and looked it over carefully. There were no duplicate mobile numbers, and there were indeed nearly twice as many rows of data, and those only had a long string ID, but no data associated.
Anyone seen this before? I’d like to make sure I’m not causing an issue before I re play those remaining, but I may need to take a chance! Thanks for any help!
